Client portal
Stop telling customers where things stand. Show them.
The customer should not have to ask you where things stand.
Running in your browser
This is the running prototype, not a picture of one. Move between its screens, open a record, change a range.
Your projects
Customer view| Project | State | Due |
|---|---|---|
| Warehouse fit-out | On track | 12 Oct |
| Office refurbishment | Waiting on you | — |
| Depot maintenance | Complete | 18 Jun |
Select a row to open it
Installation
Warehouse fit-out
This is the same job record the operations team works from, filtered. Nothing was re-entered for the customer to look at, which is why it cannot be out of date.
A prototype built by Archon Soft. Not a client project, not a shipped product, and every record inside it is sample data.
- The problem
- Every business with ongoing customers runs a second, invisible job: telling people what is happening, by mail and by phone.
- The product
- A client portal that is the customer's own window onto the records the business already keeps.
- The system
- A separate identity space for external accounts and a projection that decides what a customer may see — nothing duplicated.
- The experience
- Approve a scope change from the portal and watch it become the schedule the team works from.
- Archon capability
- External access and identity
What building it demonstrates
- Authentication and scoped access for external users
- A customer-facing view over internal records without duplication
- Documents, invoices and payment state in one place
- Threaded messaging tied to the record it concerns
Domains
SystemsProductsIntegrations
A screen is the top plane of a stack. What decides whether the thing survives contact with a business is the six layers under it — and those are the ones nobody shows you.
Eşik
Specific to this productTrue of every product built here
A concept never claims the shipped product contains its features. What the real work proves is that this studio ships; what the concept shows is where the same thinking goes next.
Tell me what you are trying to build and what is making it hard. If there is a fit I will say so quickly; if there is not, I will say that too.
- A reply
- Usually within two working days, from me.
- A conversation
- Scope, constraints, budget, timing. No pitch deck.
- A straight answer
- Including when I am the wrong person for it.